Return & Refund Policy

We want you to be satisfied with your purchase from Velayora. If you experience an issue with your order, please contact us and we'll be happy to assist you.

Returns

We accept eligible return requests within 30 days of delivery.

Items must be returned in their original condition and packaging. To begin a return, please contact us before sending your item back.

Return Address:
[L7C 4C6]

Please do not send a return to an address on your package without contacting us first.

Return Shipping

Unless the item arrived damaged, defective, or incorrect, the customer is responsible for applicable return shipping costs.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order information and photos showing the issue. We'll review the situation and provide the appropriate next steps.

Refunds

Once an approved return is received and inspected, we'll notify you of the status of your refund.

Approved refunds are issued to the original payment method. Please allow 5–10 business days after the refund is issued for it to appear, depending on your payment provider or financial institution.

Contact Us

For return or refund questions, contact us at:

Email: [zachgracing@gmail.com]
Store: Velayora